Customer Promise

Pop Up Concepts Customer Promise

 Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

 Fast response

We will answer your query within 1 business day

 Round the clock support

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, and ensuring you are updated every step of the way.

 Safe & Secure shopping